About this exam
820-605 is the Cisco exam Cisco Customer Success Manager.
Paid practice material for this exam is not available yet, but you can try its free sample questions.
- Exam code
- 820-605
- Vendor
- Cisco
- Practice questions
- Not available yet
- Free sample questions
- 4
- Question bank last updated
- Not available yet
Try 2 sample questions
Taken from the free sample set for 820-605.
Question 1
Which item should the Customer Success Manager focus on to enable the adoption of a software
solution?
- AOption A:
KPI that will be improved by the new product solution
- BOption B:
current existing products that are being displaced by the solution
- COption C:
current configuration guide of the product solution
- DOption D:
product use case that will achieve the desired outcome
Show answer and explanation
Correct answer: D
Question 2
Which list of components of a Customer Success Quarterly Success Review is common?
- AOption A:
results from prior quarter, product roadmap, proposed marketing new products, and confirm goals for the next quarter
- BOption B:
results from prior quarter, agreed actions completed, benchmarking with the market, and confirm goals for next quarter
- COption C:
results from prior quarter, services delivered, issues and open services cases, and confirm goals for next quarter
- DOption D:
results from prior quarter, cover roadmap and promote new products, and confirm goals for next quarte
Show answer and explanation
Correct answer: C
See all 4 free sample questions