Question 1
A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.
The lead BA wants the BAs to report anticipated and actual completion dates for their deliverables, as well as the time spent on planned and unplanned activities. What is the lead BA trying to do by analyzing the results of such measurements?
- AOption A:
Identify typical missing or wasteful activities
- BOption B:
Ensure even workloads of the BA
- COption C:
Establish an equitable compensation system
- DOption D:
Motivate the BA to work belter
Show answer and explanation
Correct answer: A
The lead BA is trying to improve the business analysis practices by finding out the root causes of the problems and inefficiencies in the current state. By measuring the time spent on planned and unplanned activities, the lead BA can identify the typical missing or wasteful activities that are affecting the quality and timeliness of the d eliverables. For example, the lead BA may discover that the BAs are spending too much time on rework, clarifications, or scope changes due to poor elicitation, validation, or prioritization techniques. The lead BA can then propose solutions to address thes e issues and enhance the business analysis performance and value. References :
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition , Chapter 2: Business Analysis Planning and Monitoring, page 57
Senior Business Analysis Certification CBAP® | IIBA® , Business Analysis Planning and Monitoring, page 5