About this exam
AB-210 is the Microsoft exam Accelerating Sales Pipelines with AI in Dynamics 365.
Practice material is available as a PDF, an interactive practice test or a bundle of both.
- Exam code
- AB-210
- Vendor
- Microsoft
- Practice questions
- 63
- Questions with an explanation
- 7 of 63
- Free sample questions
- 5
- Question bank last updated
- 3 Aug 2026
Try 2 sample questions
Taken from the free sample set for AB-210.
Question 1
What is the purpose of opportunities in Dynamics 365 Sales?
- AOption A:
To track potential sales revenue
- BOption B:
To configure system updates
- COption C:
To monitor internet connectivitY
- DOption D:
To create user passwords
Show answer and explanation
Correct answer: A
Opportunities represent potential sales deals that are actively being pursued by the sales team. They include information about estimated revenue, close dates, stakeholders, and sales stages. Opportunities help organizations manage pipelines, forecast revenue, and track the progress of customer engagements from initial interest to deal closure.
Question 2
Which component is used to guide users through defined sales stages in Dynamics 365 Sales?
- AOption A:
Queues
- BOption B:
Business process flows
- COption C:
Audit logs
- DOption D:
Dataverse tables
Show answer and explanation
Correct answer: B
Business process flows provide a structured interface that guides users through predefined sales stages such as lead qualification, opportunity development, and closing activities. They ensure consistency across sales operations and help users follow organizational best practices. By displaying required steps and data fields at each stage, business process flows improve compliance, increase visibility into sales pipelines, and enhance overall user productivity.
See all 5 free sample questions