Question 1
wants an application to process a new customer loyalty account that the store uses for marketing and customer retention efforts. The customer enters their correct information. The data is stored in a data relationship with an external data source.
Which type of data relationship do you create?
- AOption A:
An embedded data field
- BOption B:
A case reference field
- COption C:
A data reference field
- DOption D:
A query field
Show answer and explanation
Correct answer: C
For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create a data reference field .
Data Reference Field: This field type allows the application to reference and use data from an external source without embedding it
directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.
[References:, Pega Academy: Data Management, Pega Documentation: Data Relationships and Integration, , ]