About this exam
ITIL-4-CDS is the PeopleCert exam PeopleCert ITIL 4 Specialist: Create, Deliver and Support.
Paid practice material for this exam is not available yet, but you can try its free sample questions.
- Exam code
- ITIL-4-CDS
- Vendor
- PeopleCert
- Practice questions
- Not available yet
- Free sample questions
- 5
- Question bank last updated
- Not available yet
Try 2 sample questions
Taken from the free sample set for ITIL-4-CDS.
Question 1
What role does Service Configuration Management play in the creation, delivery, and support
across the SVS and value streams?
- AOption A:
It helps in defining service level requirements
- BOption B:
It helps in processing financial transactions
- COption C:
It helps in managing and maintaining information about IT assets
- DOption D:
It helps in identifying unique ITIL practices
Show answer and explanation
Correct answer: C
Service Configuration Management plays a role in the creation, delivery, and support across the SVS and
value streams by managing and maintaining information about IT assets.
Question 2
What is the goal of planning a service value stream?
- AOption A:
To maximize service value for the customer
- BOption B:
To create silos within the organization
- COption C:
To simplify the workflow
- DOption D:
To ignore customer needs
Show answer and explanation
Correct answer: A
The goal of planning a service value stream is to maximize service value for the customer.
See all 5 free sample questions