About this exam
ITIL-4-Specialist-Business-Relationship-Management is the PeopleCert exam ITIL 4 Specialist: Business Relationship Management (ITIL-4-BRM).
Paid practice material for this exam is not available yet, but you can try its free sample questions.
- Exam code
- ITIL-4-Specialist-Business-Relationship-Management
- Vendor
- PeopleCert
- Practice questions
- Not available yet
- Free sample questions
- 6
- Question bank last updated
- Not available yet
Try 2 sample questions
Taken from the free sample set for ITIL-4-Specialist-Business-Relationship-Management.
Question 1
Which of the following describes a value stream?
- AOption A:
A model that defines the key aspects of a relationship journey for a set of business stakeholders
- BOption B:
A set of steps undertaken to create and deliver products and services
- COption C:
An operating model which defines the main activities required to respond to demand and facilitate value realization
- DOption D:
Asset of organizational resources designed for performing work or accomplishing an objective
Show answer and explanation
Correct answer: B
A value stream is defined as the series of steps an organization undertakes to create and deliver products or services, transforming demand into value.
Question 2
In the context of the capability model, what are the capability criteria for each practice success factor mapped to?
- AOption A:
Key metrics
- BOption B:
- COption C:
The organization's strategy
- DOption D:
One of the four dimensions of service management
Show answer and explanation
Correct answer: A
Capability criteria are specific, measurable attributes of success factors and are directly mapped to key metrics used to assess practice performance.
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