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User-Experience-Designer Salesforce Certified User Experience Designer

  • Salesforce
  • 4 free sample questions

About this exam

User-Experience-Designer is the Salesforce exam Salesforce Certified User Experience Designer. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
User-Experience-Designer
Vendor
Salesforce
Practice questions
Not available yet
Free sample questions
4
Question bank last updated
Not available yet

Try 2 sample questions

Taken from the free sample set for User-Experience-Designer.

Question 1 (choose 3)

A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing arecord?
Choose 3 answers


  1. Option A:
    Customer Links

  2. Option B:
    Highlights Panel

  3. Option C:
    Compact Layout

  4. Option D:
    Tabs

  5. Option E:
    List Views
Show answer and explanation

Correct answer: B, C, E

These three features allow fields to be available when viewing a record in Salesforce.
A highlights panel displays key fields at the top of a record page in Lightning Experience. It can be
customized to show the most important information for each object.
A compact layout determines which fields appear in the highlights panel, the list view hover, and the
Salesforce app. It can be assigned to different record types and profiles.
A list view displays a set of records that meet specified filter criteria. It can be sorted and filtered by
different fields, and users can select which fields to display in the list view.
Reference:
[Customize the Highlights Panel]
[Create and Assign Compact Layouts]
[Create and Customize List Views]

Question 2 (choose 3)

Cloud kicks wants to hire a deal closer.
Which three activities wouldsomeone in this role do each day?
Choose 3 answers


  1. Option A:
    Update existing prospect and customer records.


  2. Option B:
    Log activities such as calls, emails, and notes.

  3. Option C:
    Review and work through their list of leads or opportunities.

  4. Option D:
    Create cases from issues.

  5. Option E:
    Customize and administer Salesforce.
Show answer and explanation

Correct answer: A, B, C

A deal closer is someone who is responsible for closing sales deals with prospects and customers.
They need to update existing prospect and customer records to keep track of their interactions and
status. They also need to log activities such as calls, emails, and notes to document their
communication and follow-ups. They also need to review and work through their list of leads or
opportunities to prioritize their tasks and identify the best prospects to focus on. These activities are
essential for a deal closer to manage their pipeline and achieve their sales goals. Creating cases from
issues and customizing and administering Salesforce are not activities that a deal closer would do
each day. These are more likely to be done by a customer service agent or a Salesforce administrator,
respectively.
Reference: [Salesforce Certified User Experience Designer Exam Guide], [UX Designer
Certification Prep: User Research], [UX Designer Certification Prep: User Roles and Personas]
See all 4 free sample questions