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CIS-HAM Certified Implementation Specialist - Hardware Asset Management

  • Servicenow
  • 5 free sample questions

About this exam

CIS-HAM is the Servicenow exam Certified Implementation Specialist - Hardware Asset Management. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
CIS-HAM
Vendor
Servicenow
Practice questions
Not available yet
Free sample questions
5
Question bank last updated
Not available yet

Try 2 sample questions

Taken from the free sample set for CIS-HAM.

Question 1 (choose 1)

Which is NOT a component of a hardware asset's lifecycle?

  1. Option A:
    Dispose
  2. Option B:
    Request
  3. Option C:
    Consume
  4. Option D:
    Procure
  5. Option E:
    Receive
Show answer and explanation

Correct answer: C

In the hardware asset lifecycle in ServiceNow, the standard stages include Request, Procure, Receive, Deploy, Use/Manage, and Dispose. These represent the end-to-end flow of managing hardware assets from demand to retirement.
However, “Consume” is not a defined lifecycle stage in hardware asset management. Instead, the lifecycle focuses on procurement, receiving, deployment, and eventual disposal of the asset, making Consume the incorrect (NOT a component) option.

Question 2 (choose 1)

What is the third tier of the capability blueprint?

  1. Option A:
    Practical management
  2. Option B:
    Strategic conformance
  3. Option C:
    Trustworthy data
  4. Option D:
    Operational integration
  5. Option E:
    Financial management
Show answer and explanation

Correct answer: D

In the ServiceNow Capability Blueprint, the third tier is Operational integration, which focuses on connecting processes, systems, and data so that IT operations run smoothly and efficiently. It ensures that capabilities are not only defined and governed but also properly integrated into day-to-day operational workflows to deliver consistent service outcomes.
See all 5 free sample questions