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CIS-SAM ServiceNow Certified Implementation Specialist –Software Asset Management Professional

  • Servicenow
  • 4 free sample questions

About this exam

CIS-SAM is the Servicenow exam ServiceNow Certified Implementation Specialist –Software Asset Management Professional. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
CIS-SAM
Vendor
Servicenow
Practice questions
Not available yet
Free sample questions
4
Question bank last updated
Not available yet

Try 2 sample questions

Taken from the free sample set for CIS-SAM.

Question 1

When receiving an order, which data point is mandatory?

  1. Option A:
    Assigned To
  2. Option B:
    Cost
  3. Option C:
    Asset Tag
  4. Option D:
    Serial Number
Show answer and explanation

Correct answer: C

When receiving an order in ServiceNow, the Asset Tag is the mandatory data point because it uniquely identifies the asset being received into the system. It ensures proper tracking, inventory management, and lifecycle control of the asset. Other fields like Assigned To, Cost, or Serial Number may be useful, but they are not required for the receipt process.

Question 2 (choose 4)

Which of the following data elements are key to an effective Software Asset Management practice
within ServiceNow? (Choose four.)

  1. Option A:
    Software allocations
  2. Option B:
    Software models
  3. Option C:
    Foundation data
  4. Option D:
    Software contracts
  5. Option E:
    Software entitlements
Show answer and explanation

Correct answer: A, B, C, E

An effective Software Asset Management (SAM) practice in ServiceNow depends on accurate tracking and governance of software usage and ownership. This includes software allocations (A) to understand where and how software is deployed, software models (B) to define standardized software definitions, foundation data (C) to ensure accurate organizational and CMDB structure, and software entitlements (E) to manage licensed usage rights. Together, these elements enable compliance tracking, cost optimization, and proper license management within the SAM lifecycle.
See all 4 free sample questions