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CIS-SP ServiceNOW Certified Implementation Specialist - Service Provide

  • Servicenow
  • 5 free sample questions

About this exam

CIS-SP is the Servicenow exam ServiceNOW Certified Implementation Specialist - Service Provide. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
CIS-SP
Vendor
Servicenow
Practice questions
Not available yet
Free sample questions
5
Question bank last updated
Not available yet

Try 2 sample questions

Taken from the free sample set for CIS-SP.

Question 1 (choose 2)

Name the methods available to provide data access to a user outside of their domain hierarchy.
Choose 2 answers

  1. Option A:
    Contains
  2. Option B:
    Domain scope
  3. Option C:
    Access Control Lists
  4. Option D:
    sys_visibility.domain system property
  5. Option E:
    Visibility
Show answer and explanation

Correct answer: C, D

In ServiceNow, providing data access to a user outside of their domain hierarchy can be achieved
through the following methods:
1. Access Control Lists (ACLs): ACLs are used to define permissions for accessing data within
ServiceNow. By configuring ACLs, you can grant specific users or groups access to data outside their
domain hierarchy. This is done by setting up rules that allow or deny access based on various
conditions, such as roles, user attributes, or specific field values1.
2. sys_visibility.domain system property: This system property can be configured to control the
visibility of records across different domains. By setting this property, you can define which domains’
data should be visible to users outside their own domain hierarchy. This allows for more granular
control over data access and visibility2.
These methods ensure that users can access the necessary data while maintaining the integrity and
security of the domain separation model.
1: ServiceNow ACL Documentation
2: ServiceNow Domain Separation Documentation

Question 2 (choose 1)

Which of the following is a good practice to allow Service Providers to view all customer data?


  1. Option A:
    Setup a domain contains relationship
  2. Option B:
    Put customer data in Global
  3. Option C:
    No action required
  4. Option D:
    Setup a visibility group
Show answer and explanation

Correct answer: A

Setting up a domain contains relationship is a good practice to allow Service Providers to view all
customer data. This approach leverages ServiceNow’s domain separation capabilities, which enable
data segregation and access control across different domains. By configuring a domain contains
relationship, you can ensure that Service Providers have the necessary visibility into customer data
while maintaining proper data governance and security.
See all 5 free sample questions