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CIS-SPM Certified Implementation Specialist - Strategic Portfolio Management

  • Servicenow
  • 5 free sample questions

About this exam

CIS-SPM is the Servicenow exam Certified Implementation Specialist - Strategic Portfolio Management. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
CIS-SPM
Vendor
Servicenow
Practice questions
Not available yet
Free sample questions
5
Question bank last updated
Not available yet

Try 2 sample questions

Taken from the free sample set for CIS-SPM.

Question 1

As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

  1. Option A:
    Stories, Vulnerability Tasks, Enhancements.
  2. Option B:
    Incidents, Problems, Change.
  3. Option C:
    Decision, Risk, Requirements.
  4. Option D:
    Project, Defect, Requests.
Show answer and explanation

Correct answer: C

According to the ServiceNow documentation1, a demand manager can view and edit the following
artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from
a demand or linked to a demand.

Question 2

Which demand category would a demand manager select, if they need to create an enhancement?

  1. Option A:
    Defect
  2. Option B:
    Change
  3. Option C:
    Operational
  4. Option D:
    Strategic
Show answer and explanation

Correct answer: C

In ServiceNow Demand Management, an enhancement request is typically categorized as an Operational demand because it represents an improvement or extension to existing services or functionality rather than a new strategic initiative, defect correction, or change management activity. Operational demands focus on day-to-day improvements and incremental enhancements to existing capabilities.
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