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Information-Technology-Management WGU Information Technology Management QGC1

  • WGU
  • 5 free sample questions

About this exam

Information-Technology-Management is the WGU exam WGU Information Technology Management QGC1. Paid practice material for this exam is not available yet, but you can try its free sample questions.

Exam code
Information-Technology-Management
Vendor
WGU
Practice questions
Not available yet
Free sample questions
5
Question bank last updated
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Try 2 sample questions

Taken from the free sample set for Information-Technology-Management.

Question 1

Why is employee training important in an ethical IT use policy?

  1. Option A:
    To create automatic updates of software patches

  2. Option B:
    To reduce sensitivity to the accuracy of company communications
  3. Option C:
    To make employees understand the company's culture and ethical boundaries
  4. Option D:
    To eliminate information management risks

Show answer and explanation

Correct answer: C

Significance of Training in Ethical IT Use:
Employees are the frontline in implementing and adhering to an organization's ethical IT practices.
Training ensures they understand company culture, ethical boundaries, and the importance of
responsible IT behavior.
Benefits of Training:
Reduces risks related to unethical or accidental misuse of IT resources.
Promotes a culture of accountability and compliance.
Enhances employee awareness of legal and organizational policies.
Incorrect Options Analysis:
A . Software updates are unrelated to ethical understanding.
B . Reducing sensitivity to communication accuracy contradicts ethical IT use.
D . Training may reduce risks but is primarily focused on building cultural and ethical awareness.
and Documents of Information Technology Management:
ITIL Service Management Policy Framework (Axelos Publications).
ISO/IEC 27001 and 27002 (Information Security Management).

Question 2

Which epolicy is the starting point and the umbrella for all other policies the organization might
establish?

  1. Option A:
    Computer use
  2. Option B:
    Email privacy
  3. Option C:
    Acceptable use

  4. Option D:
    Information privacy
Show answer and explanation

Correct answer: C

Definition of Acceptable Use Policy (AUP):An Acceptable Use Policy serves as the umbrella policy
outlining how employees and users can utilize organizational IT assets and resources responsibly. It is
the starting point for all other IT-related policies.
Purpose of AUP:
Provides general guidelines for using devices, networks, and data ethically and securely.
Sets the foundation for more specific policies such as email privacy and information privacy.
Incorrect Options Analysis:
Computer Use: A sub-policy derived from AUP, detailing how specific devices are to be used.
Email Privacy: Focuses specifically on email communication, not broader IT use.
Information Privacy: Covers the ethical handling of sensitive information, but not all IT usage
aspects.
and Documents of Information Technology Management:
ISO/IEC 27002 Standard (Information Security).
"The Role of Acceptable Use Policies in IT Governance" (ITIL Whitepaper).
See all 5 free sample questions