PgMP is the PMI exam Program Management Professional (PMI-PgMP). Paid practice material for this exam is not available yet, but you can try its free sample questions.
Taken from the free sample set for PgMP.
The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year.
Where is this expectation documented?
Program quality standards
Customer management plan
Benefits management plan
Benefits sustainment plan
Correct answer: A
After taking over a program, a program manager reviews the program’s status and discovers that stakeholders do not know how the program is performing in relation to schedule and costs. The program manager establishes earned value (EV) metrics and determines that the program has a budget of US$2.1 million, is three months into a nine-month timeline, and the planned value (PV) at the three-month point should be US$320,000. The program has spent US$350,000 and the EV is US$340,000.
Based on this information, the program manager determines which of the following?
The schedule is US$30,000 under budget
The cost is US$20,000 under budget
The schedule is US$10,000 over budget
The cost is US$20,000 over budget
Correct answer: D